Privacy Policy
Effective Date: March 7, 2025
1. Introduction

Montoya Properties and Renovations (“we,” “us,” or “our”) is commit-
ted to protecting your privacy. This Privacy Policy explains how we

collect, use, disclose, and safeguard your information when you visit
https://montoyapropertiesandrenovations.com/ (“Website”) and use our
services.
2. Information We Collect
We collect information about you in the following ways:
• Personal Data: Information you voluntarily provide, such as your name,
email address, phone number, property address, and company details.
• Property Information: Details about properties you own, manage, or

wish to have serviced, including photos, layouts, and condition assess-
ments.

• Derivative Data: Information automatically collected when you visit
our website, such as IP addresses, browser type, access times, and pages
viewed.
• SMS Opt-In Data: Information collected when you voluntarily opt in
to receive SMS communications, including your consent status and phone
number.
3. How We Use Your Information
We use your information to:
• Provide and manage our property management and renovation services.
• Process and fulfill service requests and transactions.
• Communicate with you about your property needs and project updates.
• Respond to your inquiries and fulfill your requests.
• Send administrative updates and communications.
• Facilitate SMS messaging services for two-way communication or customer
support.
• Improve our website and services.
• Provide property assessments and customized service recommendations.
4. SMS Messaging and Opt-In Data
We collect and use SMS opt-in data to provide messaging services related to
property management and renovations.
• Opt-In Protection:

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– We protect your opt-in data and will not share it with any third party
for purposes unrelated to delivering SMS and MMS services.
• Third-Party Sharing With Trusted Vendors:
– We may share your SMS data only with trusted vendors (messaging
platforms and phone companies) to deliver these services.
• Unsubscribe Options:
– You can opt out of SMS communications at any time by replying
STOP to any message or contacting us at [email protected].
Standard messaging rates may apply.
5. Disclosure of Your Information
We may share information in the following circumstances:

• Compliance with Law: If required by law or in response to legal pro-
cesses.

• Service Providers: With trusted third parties that assist in providing
our property management and renovation services, such as contractors,
inspectors, or maintenance professionals.
• Business Transfers: In connection with a merger, acquisition, or sale of
all or a portion of our assets.
• With Your Consent: In other cases where we have your explicit consent
to share your information.
6. Protection of Property Information
We take precautions to protect sensitive property information, including security
systems, access codes, and other confidential property details. This information
is only shared with staff and contractors directly involved in providing services
to the specific property.
7. Security of Your Information
We use industry-standard measures to protect your personal data and property
information. However, no method of transmission over the Internet or electronic
storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
You can request to access, correct, or delete your personal information by
contacting us at [email protected]. Depending on

your location, you may have additional rights regarding your personal informa-
tion.

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9. Data Retention

We retain your personal information for as long as necessary to fulfill the pur-
poses outlined in this Privacy Policy, unless a longer retention period is required

or permitted by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on
this page with the “Effective Date” updated. Your continued use of our website
or services after any modifications indicates your acceptance of the amended
Privacy Policy.
11. Contact Us
For questions about this Privacy Policy, contact:
Montoya Properties and Renovations
Email: [email protected]
Phone: +1 512-652-8272
Address: 601 Quail Valley Drive, Georgetown, Texas 78626